Utilities
Setting up your Municipal Utilities Account With The Town
Before you move into your new home, call the Town Office at 403-227-3376 to set up your Utilities account.
A one-time connection fee of $25.00 will apply each time a new account is set up. This charge will appear on your first utility bill.
Every month you will receive your combined Utilities Statement for your previous month's water usage, sewer services and garbage removal (i.e. In June you will receive a bill for May's usage).
Service may be disconnected after 60 days, following the date of billing on unpaid accounts.
Water
The Town of Innisfail receives water from the Red Deer River, via the Mountain View Regional Water Commission. The Town has three pump stations, and three water storage reservoirs with a storage capacity of 2.5 million imperial gallons.
Sewage
The Town of Innisfail's sewage collection system consists of a series of 8" and 10" gravity lines, connected to 12" trunk lines. In 2011, the Town began the process of connecting to the regional wastewater line. Once connected, Innisfail will pay for each cubic metre of wastewater pumped down the line.
Municipal Service Rates:
Water Rate: $10.00 flat charge per unit, plus $1.62 per m3 of water consumed.
Sewer Rate: $1.62 per m3 of water consumed
Garbage/Recycling Rate
Residential: $16.00 per month
Residential Recycling: $2.00 per month
Payment Options
Town of Innisfail Utility Bills can be paid at the Town Office by cash, cheque, money order, or Interac. Third party cheques and credit cards are not accepted.
Utility bills can also be paid at the bank, or through an Instant Teller, telephone banking, or internet banking. Contact your financial institution for more information.
Another payment option is The Town's Pre-Authorized Monthly Utility Payment Plan. Customers can apply to have a monthly installment withdrawn from their bank account on their payment-due date each month. Please call the Town Office at 403-227-3376 for details.
Non-Municipal Utility Service Providers
For electrical and natural gas services, Alberta has both regulated and non-regulated options for consumers. To determine what your best option is, and to find out which utility retailer services your area, please visit the Utilities Consumer Advocate website, or phone 403-310-4822.
Telephone/ Internet/ Cable Providers:
There are currently several providers for telephone, internet and cable services, and the list is ever growing. Please consult your local directory.